FitQ Studio OÜ (hereinafter referred to as FitQ) knows that our users value their privacy and protection of personal data highly. We take the matter or protecting personal data very seriously. Please take a minute to read our privacy notice.

What does our privacy notice include?

The privacy notice of FitQ includes the privacy terms and conditions of all the websites and services managed by us and the protection of personal data of private users (hereinafter referred to as the User) in those online environments. Such environments include our websites like or , but also other local FitQ owned domains, subdomains and apps that reference this privacy notice.

This notice does not include the rules and work organisation of our customers or service providers. Our customers and service providers, who have agreed to the terms of use established by FitQ that provide how customers transmit us the data of their employees and how service providers must handle the data from us for providing the service, have been informed of the requirements of our privacy notice. We will always do our best to identify possible violations and upon discovery notify the customer, whose data has been misused as well as the law enforcement authorities.

Controller of personal data

The controller of personal data collected via FitQ web services is FitQ Studio OÜ (Estonian Business Register Code 16015662), located at Veeriku 9, Tartu 50407. Contact information

The data transmitted by Users via FitQ web service

There are several different activities that a Yser can carry out on our website without transmission of personal data. Such services include, for example, viewing the content and prices of services provided by FitQ or reading our blog posts.

A user’s profile is created upon the registration of a user name and this process involves recording personal data, including the User’s name, e-mail address, sex, height and weight. Using the FitQ web service produces data regarding the User’s choices of trainings and comments and reactions to the training session.

Automatically registered data

Over the course of using FitQ web services, the following data is registered automatically: the User’s IP address and the approximate location based on the IP address; browser version; information about cookies and the pages that the User visits in our web service.

Why do we collect data?

We do not sell or rent User data to third parties. We collect data so that Users could employ the services in FitQ web service. The data relating to workouts chosen via FitQ web service is collected for non-personal data processing (analytics) and for forwarding personalised training recommendations and direct marketing messages, provided that the User has given the corresponding consent.

Recipients of personal data

FitQ employs software by third parties for enhancing our service. For example, the User’s e-mail addresses, alongside with information regarding whether the User has agreed to direct marketing or not, are forwarded to our cooperation partner Sendgrid ( whose service is employed by FitQ for sending out newsletters and notifications.

For logging in and selling the services we are using different other services like SportID and Facebook for instance, but before sending any information to them we will ask user’s consent.

This data may also be forwarded to different service providers employed by FitQ in the future. In each such instance, FitQ will try its best to ensure that the service provider’s privacy requirements would be in accordance with currently valid legislation and the Users’ personal data would be stored and transmitted in a secure manner.

Where is Users’ personal data stored and how is it transmitted?

The personal data collected via FitQ web service is not transmitted to countries outside the European Union or to countries that lack personal data protection legislation in compliance with the standards of the European Union. Data is stored in servers located in a European Union member state.

Public personal data

When using the FitQ web service, the User agrees that other Users are able to search for the User by name through the search window and check whether the User has an account with the FitQ web service whilst also viewing the public information regarding training data on the User’s account. The User has the possibility of limiting the visibility of training information by other Users in the settings of the User’s account.


We use cookies in our web service. Cookies are small pieces of information that are stored by the User’s browser on the hard drive of the User’s device. These allow us to check whether the User is logged in and which are the User’s preferred usage settings.

Each User may disable cookies in their web browser and delete the cookies that have already been saved. However, in such a case we are not able to guarantee the flawless functioning of FitQ web services.

How is the User’s personal data protected?

User’s accounts in FitQ web service are protected by passwords for ensuring safety and privacy. Be careful as a User and do not give out your password to third parties, do not use passwords that are not easily guessed and avoid using the same password in several web services.

Do not leave your FitQ account logged in in unfamiliar devices.

FitQ data requests are encrypted. Within the company, we employ reasonable technical and organisational-administrative solutions for transmitting personal data between employees and cooperation partners.

Though we try our hardest and work towards keeping the User’s personal data protected and transmitting it safely every single day, we would like to remind you that transmitting information online is never 100% safe.

Our blog and websites contain links to other websites that may or may not be our partners. FitQ does not guarantee nor is it responsible for the way these websites handle personal data. Should the User move onto other webpages through the aforementioned links, the User must first specify the privacy settings of those pages. The same procedure applies to logging in through social media or using social media sharing buttons/links.

Duration of the storage of personal data

The data is stored until the User has a FitQ web service account or in instances when data storage is required by legislation (such as the Accounting Act). After the User has deleted the account, the User’s data concerning training is made anonymous and used for analytic purposes. The data of deleted Users is removed from spare copies and logs within 90 days after deletion.

The User’ history of purchases is stored and it remains accessible to the trainers from whom the service has been purchased. However, this data is separated from the user account and all other personal data.

Correction and deletion of data

The User reserves the right to demand access, correction and deletion of the data collected with the User’s consent at all times. In addition to that, the User has the right to stop unlawful data processing, withdraw consent or to demand transfer of the personal data. These procedures can be carried out under your profile options after User logs into the FitQ web service account or sends an e-mail to

It has to be taken into account that it is not possible to use the FitQ web service once the User decides to disallow processing personal data or requests it to be deleted or transferred. Another aspect that has to be considered is that data cannot be deleted in its entirety because it may be stored on grounds other than the User’s consent. For example, your purchase history cannot be deleted because it is stored in compliance with the requirements of the Accounting Act.

If FitQ deleted your User Account owing to a breach of the user agreement, you have the right to demand the deletion of your personal data by sending an e-mail to FitQ processes all such claims independently and informs the user of if and when the claim will be satisfied.

Personal data of children

FitQ services are available for use by minors. If you are a User under the age of 16, please consult your parents before setting up an account and do not forward any personal data without prior consent from parents. Should you discover that your underage child has set up a FitQ web service account against your will, please let us know at

Forwarding direct marketing messages

If the User has consented to receiving messages about trainings in FitQ will be in charge of forwarding the corresponding messages. Neither Users’ personal data nor contact information is transmitted to trainers for the purpose of direct marketing. Direct marketing messages may be forwarded in a personalised manner according to the User’s age, sex and data that FitQ has collected about the User’s health and sports habits.

If the User does not wish to receive direct marketing messages, the User can choose to stop receiving them by visiting the settings section of the notifications FitQ web service and alternating the settings of how and which messages the User would like to receive. Links for unsubscribing are also included in all of the newsletters and direct marketing messages we send out.

Alternations to the Privacy Notice

FitQ develops, legislation changes and life goes on. From time to time we may find it necessary to make alternations to this privacy notice. We will notify our Users of such alternations via the web site or e-mail.

Data protection officers

You may contact the data protection officer of FitQ via e-mail at

If after communicating with our data protection officer the User feels that FitQ does not fulfil the obligation of personal data protection with the required diligence and does not act in accordance with the present privacy notice, then you may inform the Estonian Data Protection Inspectorate, located in Tallinn, at Väike-Ameerika street 19, 10129, and may be found online at

This text is originally created in English. In case there are discrepancies in other languages, the English version will prevail.