Please update your app

Hi!

You have an older version of the FunTastyQ Fit app on your phone—old enough that some features no longer work properly. We’re writing to let you know that this is easy to fix.

What you’ve probably noticed

When you open the app, it might get stuck on “Loading data…” for a long time or seem slow. The reason is the food catalog: the older app loads it in chunks, and if the connection is lost in the meantime, it starts over from the beginning the next time you open it. This means it never finishes loading, and every time you open the app, it wastes time and mobile data.

Your data is fine

Your food diary, weight, and workouts are all intact on our server. This is just an issue with data transfer between the app and the server—it’s not a data loss.

What to do

Update the app to the latest version from Google Play. In the updated app, the catalog will resume loading from where it left off—even if the connection is lost. In most cases, this involves a one-time wait of a few dozen seconds, after which the app opens immediately.

If Play doesn’t offer an update, you can also get the latest version directly: funtastyq.com/download

Why we’re writing about this

Starting August 10, we’re setting a minimum version requirement for the app to continue communicating with our servers. If your app hasn’t been updated by then, it will prompt you to update before proceeding. We didn’t want this to come as a surprise—you have a week to update at your leisure.

If anything is unclear or the app behaves strangely even after the update, just reply to this email.

The FunTastyQ Fit Team