Intro
FitQ Studio OÜ (hereinafter referred to as FitQ) knows that our users value their privacy and the protection of their personal data. We take the issue of personal data protection very seriously. Please take a moment to read our privacy notice.
What does our Privacy Notice contain?
FitQ's Privacy Notice contains the privacy policy for all websites and services we operate and the protection of personal data of private users (the "User") in these online environments. Such environments include our websites, such as https://fitq.me or https://fitq.me/blog , as well as other local FitQ-owned domains, subdomains and applications that link to this Privacy Notice.
This notice does not cover the rules and practices of our customers or service providers. Our customers and service providers who have agreed to FitQ's Terms of Use, which set out how customers provide us with information about their employees and how service providers must treat information they receive from us in order to provide a service, have been informed of the requirements of our Privacy Notice. We will always do our best to identify potential breaches and, if discovered, we will notify the customer whose data has been misused and law enforcement authorities.
Data controller
The controller of personal data collected through the FitQ web services is FitQ Studio OÜ (Estonian Business Register code 16015662), Veeriku 9, Tartu 50407. Contact info@fitq.me.
Data provided by users via the FitQ web service
There are a number of different activities a user can do on our website without providing any personal information. Such services include, for example, viewing the content and prices of services offered by FitQ or reading our blog posts.
A user profile is created upon registration of a username and this process involves the registration of personal data, including the user's name, email address, gender, height and weight. The use of the FitQ online service will provide data on the user's exercise choices and exercise comments and reactions.
Automatically recorded data
During the use of FitQ's web services, the following information is automatically recorded: the user's IP address and approximate location based on the IP address; browser version; information about cookies and pages the user visits on our web service.
Why do we collect data?
We do not sell or rent user data to third parties. We collect information to enable users to use the FitQ web services. Data related to workouts selected through the FitQ Web Service is collected for the purposes of processing non-personal data (analytics) and for the purposes of providing personalized workout recommendations and direct marketing messages, where the user has given consent.
Recipients of personal data
FitQ uses third party software to improve our service. For example, the user's email addresses, along with information about whether or not the user has opted in to direct marketing, are transmitted to our partner Sendgrid (sendgrid.com), whose service FitQ uses to send newsletters and notifications.
We use a variety of other services, such as Stebby and Facebook, to log you in and sell our services, but we will ask for your consent before sending any data to them.
The data may also be transferred in the future to different service providers hired by FitQ. In each such case, FitQ will use its best efforts to ensure that the privacy practices of the service provider are in compliance with current legislation and that users' personal data is stored and transmitted securely.
How is the user's personal data stored and how is it transferred?
Personal data collected through the FitQ web service will not be transferred to countries outside the European Union or to countries that do not have personal data protection legislation that meets European Union standards. Data is stored on servers located in a Member State of the European Union.
General personal data
By using the FitQ Web Service, the User agrees that other users can search for the User by name in the search box and check whether the User has a FitQ Web Service account, while also viewing public information regarding the User's account training data. The user has the option to restrict the visibility of training data to other users in the user's account settings.
Cookies
We use cookies in our online service. Cookies are small pieces of information that are stored by the user's browser on the user's hard drive. They allow us to check whether the user is logged in and what the user's preferred usage settings are.
Most Users can disable cookies in their browser and delete cookies already stored. However, in this case, we cannot guarantee the proper functioning of the FitQ web services.
How is the user's personal data protected?
Users' accounts on the FitQ online service are password protected for security and privacy. As a user, please be careful not to share your password with third parties, do not use passwords that cannot be easily guessed, and avoid using the same password on multiple web services.
Do not leave your FitQ account logged in on unknown devices.
To leave your FitQ account in unknown devices.
FitQ data requests are encrypted. Within the company, we use reasonable technical and organisational/administrative solutions for the transfer of personal data between employees and partners.
While we do our best and work every day to ensure that user's personal information is protected and transmitted securely, we remind you that the transmission of information over the Internet is never 100% secure.
Our blog and websites contain links to other websites that may or may not be our partners. FitQ does not warrant or assume any responsibility for how these websites handle personal information. When a user navigates to other websites through the above links, the user must first configure the privacy settings of those sites. The same procedure applies when logging in via social media or using social media share buttons/link.
Duration of retention of personal data
Data is stored as long as the user has a FitQ online service account or in cases where the storage of data is required by law (e.g. accounting law). After the user has deleted the account, the user's training data will be anonymised and used for analytical purposes. Deleted users' data will be removed from backups and logs within 90 days after deletion.
The history of users' purchases is kept and remains available to the trainers from whom the service is purchased. However, this data is kept separate from the user account and all other personal data.
Correction and deletion of data
The User reserves the right to request at any time access, rectification and deletion of data collected with the User's consent. In addition, the User has the right to stop unlawful processing, withdraw consent or request the transfer of personal data. These actions can be carried out under the options in his/her profile after the user logs in to the FitQ web service account or sends an e-mail to info@fitq.me.
It is understood that the FitQ online service cannot be used if the user decides to refuse the processing of personal data or requests their deletion or transfer. Another aspect to be taken into account is that the data cannot be completely erased, as they may be stored for reasons other than user consent. For example, your purchase history cannot be erased because it is stored in accordance with the requirements of the Accounting Act.
If FitQ deleted your user account due to a breach of the User Agreement, you have the right to request the deletion of your personal data by sending an email to info@fitq.me. FitQ will handle all such claims independently and will inform the user if and when the claim is granted.
Children's personal data
FitQ services are available to minors. If you are a user under the age of 16, please consult your parents before creating an account and do not provide any personal information without prior parental consent. If you discover that your minor child has set up an account on the FitQ online service against your will, please let us know at info@fitq.me.
Marketing direct messaging
If the user has consented to receive notifications of training courses, FitQ is responsible for sending the corresponding messages. Users' personal data and contact details will not be provided to trainers for direct marketing purposes. Direct marketing messages may be sent in a personalised manner according to the user's age, gender and the data collected by FitQ about the user's health and sporting habits.
If the user does not wish to receive direct marketing messages, the user can opt out of receiving them by visiting the Notifications settings section of the FitQ web service and changing the settings for how and which messages the user wishes to receive. Unsubscribe links are also included in all of the newsletters and direct marketing messages we send.
Changes to the Privacy Notice
FitQ is evolving, legislation is changing and life goes on. From time to time, we may find it necessary to make changes to this Privacy Notice. We will notify our users of such changes via the website or by email.
Data Protection Officers
FitQ's Data Protection Officer can be contacted by e-mail at info@fitq.me
If, after contacting our Data Protection Officer, the user considers that FitQ is not fulfilling its obligation to protect personal data with due diligence and is not acting in accordance with this Privacy Notice, the user may notify the Estonian Data Protection Inspectorate located at Väike-Ameerika street 19, 10129, Tallinn, Estonia, and can be found on the Internet at www.aki.ee.
This text was originally created in English. In case of discrepancies in other languages, the English version takes precedence.